Techixite
Managed IT
Techixite Managed IT provides proactive managed IT services for businesses that need ongoing monitoring, maintenance and IT support.
We support approved devices, operating systems and Microsoft 365 services with predictable monthly pricing and discounted RemoteFix and OnsiteFix support.
Service Overview
Service Plans
Techixite Managed IT is available in Core, Plus and Premium plans for approved users, devices and Microsoft 365 services. Higher plans provide more frequent health checks, stronger proactive support, greater service priority and increased RemoteFix and OnsiteFix discounts. Specialist networking, advanced cybersecurity and cloud infrastructure services may be delivered separately where required.
Service | Core | Plus | Premium |
Endpoint Protection (XDR/EDR) | Included | Included | Included |
System rollback | Included | Included | Included |
Email Security | Included | Included | Included |
Phishing Awareness | Included | Included | Included |
Password Management | Included | Included | Included |
Device Monitoring | Included | Included | Included |
Service Reporting | Monthly | Monthly | Monthly |
Windows Updates & Patches | Monthly | Fortnightly | Weekly |
Device health checks | Monthly | Fortnightly | Weekly |
Security Review | Basic | Standard | Advanced |
IT Onsite Review Meeting | Annual | Quarterly | Monthly |
Mobile Device Management | Add-On | Included for covered mobiles | Included for covered mobiles |
Mobile threat protection | Add-On | Included for covered mobiles | Included for covered mobiles |
Server backup | Quoted separately | Quoted separately | Discounted Rate |
Suitability | Structured managed IT care | More frequent checks & faster response | Priority support & advanced reviews |
Microsoft 365 Data Backup | Monthly | Weekly | Daily |
Minimum Users | 10 users | 10 users | 10 users |
RemoteFix / OnsiteFix Discount | 10% off | 20% off | 30% off |
Price ex GST (Monthly) | $150 / user / month | $200 / user / month | $260 / user / month |
Discounted Techixite RemoteFix
Techixite Service | Duration | Location | * Service Fee | |||
Original Price | Core (10% Off) | Plus (20% Off) | Premium (30% Off) | |||
RemoteFix-Quick | 30 mins | Remote | $70.00 | Free | Free | Free |
RemoteFix-Standard | 1 Hour | Remote | $125.00 | $112.50 | $100.00 | $87.50 |
RemoteFix-2H | 2 Hours | Remote | $245.00 | $220.50 | $196.00 | $171.50 |
RemoteFix-4H | 4 Hours | Remote | $449.00 | $404.10 | $359.20 | $314.30 |
RemoteFix-6H | 6 Hours | Remote | $659.00 | $593.10 | $527.20 | $461.30 |
RemoteFix-Day | 8 Hours | Remote | $859.00 | $773.10 | $687.20 | $601.30 |
Discounted Techixite OnsiteFix
Techixite Service | Duration | Location | * Service Fee | |||
Original Fee | Core (10% Off) | Plus (20% Off) | Premium (30% Off) | |||
OnsiteFix-Standard | 2 Hours | Onsite | $390.00 | $351.00 | $312.00 | $273.00 |
OnsiteFix-4H | 4 Hours | Onsite | $690.00 | $621.00 | $552.00 | $483.00 |
OnsiteFix-6H | 6 Hours | Onsite | $990.00 | $891.00 | $792.00 | $693.00 |
OnsiteFix-Day | 8 Hours | Onsite | $1,290.00 | $1,161.00 | $1,032.00 | $903.00 |
How it Works
Other Techixite Services
Need one-off support, an IT assessment or a planned project?
Explore other Techixite services:
Ready to Get Started?
Looking for ongoing IT support? Tell us about your users, devices and support needs and we’ll help identify the right Managed IT plan.